Commitments & questions
Everything promised on a call and everything still owed. Dates are measured against 28 Apr 2026, the most recent call in the corpus — not today.
| Question | Theme | Owed by | Account | Asked | Open?Days between the call and the most recent call in the corpus. | |
|---|---|---|---|---|---|---|
Does Comply v2 support custom metadata fields or tags for controls with internal policy numbers? Support Case #1993 - Forge Industries Comply v2 Early Access Question | Product Roadmap | AegisCloud | Forge Industries | 3 Apr 2026 | 25d | |
What messaging can Diana share with accounts asking about the outage? | Communication | AegisCloud | Internal | 7 Apr 2026 | 21d | |
Is Treswick Healthcare currently a Comply customer? | other | AegisCloud | Internal | 7 Apr 2026 | 21d | |
Can Meridian Financial be offered early access to the Q2 event telemetry dashboard? | Product Roadmap | AegisCloud | Internal | 7 Apr 2026 | 21d | |
Is the v2 report formatting bug affecting other customers or just Pinnacle Insurance? Support Case #3296 - Pinnacle Insurance Comply v2 Report Formatting Issue | Product Quality | AegisCloud | Pinnacle Insurance | 8 Apr 2026 | 20d | |
What is the timeline for a fix to the Comply v2 PDF rendering bug? Support Case #3296 - Pinnacle Insurance Comply v2 Report Formatting Issue | Product Quality | AegisCloud | Pinnacle Insurance | 8 Apr 2026 | 20d | |
Will the Detect overage be reversed if verification shows it came from queued replay events during the March outage? Support Case #8179 - Clearwater Medical Overage Charges Dispute | Billing | AegisCloud | Clearwater Medical | 10 Apr 2026 | 18d | |
Will Cobalt's team want a solutions architect walkthrough of the Detect remediation after reviewing the post-incident review? | Incident Response | Customer | Cobalt Software | 11 Apr 2026 | 17d | |
What is the exact renewal escalator percentage? | Renewal | AegisCloud | Cobalt Software | 11 Apr 2026 | 17d | |
Did backend network routing changes from the Aegis Detect incident cause the backup throughput drop? Support Case #9856 - Silverline Brands Backup Window Exceeded | Incident Response | AegisCloud | Silverline Brands | 12 Apr 2026 | 16d | |
Will the 4.2.0 agent update fully resolve the throughput issue? Support Case #9856 - Silverline Brands Backup Window Exceeded | Incident Response | AegisCloud | Silverline Brands | 12 Apr 2026 | 16d | |
How will Fortiguard Pro handle OT environments such as Siemens PLCs? | Security | Customer | Ironworks Corp | 14 Apr 2026 | 14d | |
Can Aegis provide an SLA commitment or credit structure for monitoring downtime? | Reliability | AegisCloud | Ironworks Corp | 14 Apr 2026 | 14d | |
Will FS-ISAC be included in the threat intel feed integration? | Security | AegisCloud | Pinnacle Insurance | 16 Apr 2026 | 12d | |
Which threat intel feeds will the correlation layer include? | Security | AegisCloud | Pinnacle Insurance | 16 Apr 2026 | 12d | |
Will in-product pipeline health status with proactive degradation alerts be built? | Monitoring | AegisCloud | Pinnacle Insurance | 16 Apr 2026 | 12d | |
Which Axiom Labs stakeholders (finance, legal) should be included on the renewal proposal email? | Renewal | Customer | Axiom Labs | 17 Apr 2026 | 11d | |
What are the expected timelines and team time commitments for phase two and phase three of the Protect rollout? | Engineering Process | AegisCloud | Coastal Living | 19 Apr 2026 | 9d | |
What PCI DSS reporting capabilities will Aegis Comply v2 provide for Coastal Living? | Compliance | AegisCloud | Coastal Living | 19 Apr 2026 | 9d | |
What is the timeline for adding GDPR to Comply? | Product Roadmap | AegisCloud | Internal | 22 Apr 2026 | 6d | |
Will resolving Aegis Detect reliability and alert-tuning issues be enough to keep Brightpath from switching to SentinelShield? | Competition | Unclear | Brightpath Commerce | 22 Apr 2026 | 6d | |
Are VaultEdge's RTO claims accurate, and has anyone done a head-to-head benchmark? | Competition | AegisCloud | Internal | 24 Apr 2026 | 4d | |
How many Q1 losses were directly caused by the March outage versus normal timing? | Outage | AegisCloud | Internal | 24 Apr 2026 | 4d | |
What is the committed timeline for hierarchical role support in Aegis Identity? | Product Roadmap | AegisCloud | Frostbyte | 25 Apr 2026 | 3d | |
Are role- or resource-based session timeout policies on the product roadmap? | Product Roadmap | AegisCloud | Frostbyte | 25 Apr 2026 | 3d | |
Where does Protect fit into the Q2 roadmap? | Product Roadmap | AegisCloud | Internal | 26 Apr 2026 | 2d | |
What is the root cause of the Identity sync worker queue backup? Support Case #7615 - Crestline Wealth Group Policy Sync Delay | Incident Response | AegisCloud | Crestline Wealth | 27 Apr 2026 | 1d | |
Full Detect and Protect roadmap contents, beyond the OT anomaly detection and RTO tooling mentioned, under NDA. | Product Roadmap | AegisCloud | Atlas Precision | 28 Apr 2026 | 0d |