Commitments & questions

Everything promised on a call and everything still owed. Dates are measured against 28 Apr 2026, the most recent call in the corpus — not today.

QuestionThemeOwed byAccountAskedOpen?Days between the call and the most recent call in the corpus.

Does Comply v2 support custom metadata fields or tags for controls with internal policy numbers?

Support Case #1993 - Forge Industries Comply v2 Early Access Question

Product RoadmapAegisCloudForge Industries3 Apr 202625d

What messaging can Diana share with accounts asking about the outage?

Detect Reliability - 30-Day Review

CommunicationAegisCloudInternal7 Apr 202621d

Is Treswick Healthcare currently a Comply customer?

Detect Reliability - 30-Day Review

otherAegisCloudInternal7 Apr 202621d

Can Meridian Financial be offered early access to the Q2 event telemetry dashboard?

Detect Reliability - 30-Day Review

Product RoadmapAegisCloudInternal7 Apr 202621d

Is the v2 report formatting bug affecting other customers or just Pinnacle Insurance?

Support Case #3296 - Pinnacle Insurance Comply v2 Report Formatting Issue

Product QualityAegisCloudPinnacle Insurance8 Apr 202620d

What is the timeline for a fix to the Comply v2 PDF rendering bug?

Support Case #3296 - Pinnacle Insurance Comply v2 Report Formatting Issue

Product QualityAegisCloudPinnacle Insurance8 Apr 202620d

Will the Detect overage be reversed if verification shows it came from queued replay events during the March outage?

Support Case #8179 - Clearwater Medical Overage Charges Dispute

BillingAegisCloudClearwater Medical10 Apr 202618d

Will Cobalt's team want a solutions architect walkthrough of the Detect remediation after reviewing the post-incident review?

Aegis / Cobalt Software - Q2 Planning

Incident ResponseCustomerCobalt Software11 Apr 202617d

What is the exact renewal escalator percentage?

Aegis / Cobalt Software - Q2 Planning

RenewalAegisCloudCobalt Software11 Apr 202617d

Did backend network routing changes from the Aegis Detect incident cause the backup throughput drop?

Support Case #9856 - Silverline Brands Backup Window Exceeded

Incident ResponseAegisCloudSilverline Brands12 Apr 202616d

Will the 4.2.0 agent update fully resolve the throughput issue?

Support Case #9856 - Silverline Brands Backup Window Exceeded

Incident ResponseAegisCloudSilverline Brands12 Apr 202616d

How will Fortiguard Pro handle OT environments such as Siemens PLCs?

Aegis / Ironworks Corp - Vendor Comparison Discussion

SecurityCustomerIronworks Corp14 Apr 202614d

Can Aegis provide an SLA commitment or credit structure for monitoring downtime?

Aegis / Ironworks Corp - Vendor Comparison Discussion

ReliabilityAegisCloudIronworks Corp14 Apr 202614d

Will FS-ISAC be included in the threat intel feed integration?

Aegis / Pinnacle Insurance - Detect Roadmap Review

SecurityAegisCloudPinnacle Insurance16 Apr 202612d

Which threat intel feeds will the correlation layer include?

Aegis / Pinnacle Insurance - Detect Roadmap Review

SecurityAegisCloudPinnacle Insurance16 Apr 202612d

Will in-product pipeline health status with proactive degradation alerts be built?

Aegis / Pinnacle Insurance - Detect Roadmap Review

MonitoringAegisCloudPinnacle Insurance16 Apr 202612d

Which Axiom Labs stakeholders (finance, legal) should be included on the renewal proposal email?

Aegis / Axiom Labs - Multi-Year Renewal

RenewalCustomerAxiom Labs17 Apr 202611d

What are the expected timelines and team time commitments for phase two and phase three of the Protect rollout?

Aegis / Coastal Living Co - Protect Module Expansion

Engineering ProcessAegisCloudCoastal Living19 Apr 20269d

What PCI DSS reporting capabilities will Aegis Comply v2 provide for Coastal Living?

Aegis / Coastal Living Co - Protect Module Expansion

ComplianceAegisCloudCoastal Living19 Apr 20269d

What is the timeline for adding GDPR to Comply?

Comply v2 - Adoption Metrics Review

Product RoadmapAegisCloudInternal22 Apr 20266d

Will resolving Aegis Detect reliability and alert-tuning issues be enough to keep Brightpath from switching to SentinelShield?

Aegis / Brightpath Commerce - Competitive Evaluation

CompetitionUnclearBrightpath Commerce22 Apr 20266d

Are VaultEdge's RTO claims accurate, and has anyone done a head-to-head benchmark?

Win/Loss Analysis - Q1

CompetitionAegisCloudInternal24 Apr 20264d

How many Q1 losses were directly caused by the March outage versus normal timing?

Win/Loss Analysis - Q1

OutageAegisCloudInternal24 Apr 20264d

What is the committed timeline for hierarchical role support in Aegis Identity?

Aegis / Frostbyte AI - Product Feedback

Product RoadmapAegisCloudFrostbyte25 Apr 20263d

Are role- or resource-based session timeout policies on the product roadmap?

Aegis / Frostbyte AI - Product Feedback

Product RoadmapAegisCloudFrostbyte25 Apr 20263d

Where does Protect fit into the Q2 roadmap?

All Hands - April Update

Product RoadmapAegisCloudInternal26 Apr 20262d

What is the root cause of the Identity sync worker queue backup?

Support Case #7615 - Crestline Wealth Group Policy Sync Delay

Incident ResponseAegisCloudCrestline Wealth27 Apr 20261d

Full Detect and Protect roadmap contents, beyond the OT anomaly detection and RTO tooling mentioned, under NDA.

Aegis / Atlas Precision - Annual Review & Renewal

Product RoadmapAegisCloudAtlas Precision28 Apr 20260d