Commitments & questions
Everything promised on a call and everything still owed. Dates are measured against 28 Apr 2026, the most recent call in the corpus — not today.
| Question | Theme | Owed by | Account | Asked | Open?Days between the call and the most recent call in the corpus. | |
|---|---|---|---|---|---|---|
Will the Detect overage be reversed if verification shows it came from queued replay events during the March outage? Support Case #8179 - Clearwater Medical Overage Charges Dispute | Billing | AegisCloud | Clearwater Medical | 10 Apr 2026 | 18d | |
Did backend network routing changes from the Aegis Detect incident cause the backup throughput drop? Support Case #9856 - Silverline Brands Backup Window Exceeded | Incident Response | AegisCloud | Silverline Brands | 12 Apr 2026 | 16d | |
Will the 4.2.0 agent update fully resolve the throughput issue? Support Case #9856 - Silverline Brands Backup Window Exceeded | Incident Response | AegisCloud | Silverline Brands | 12 Apr 2026 | 16d |