Reporting
Calls about reporting, analytics, dashboards, and data visibility, excluding compliance-specific reporting.
Calls
4
11% of all calls
Average sentiment
+0.25
1 negative call
Issues logged
5
5 distinct
Open questions
0
Calls per week
Sentiment per week
Issues raised under this theme5
The model records a free-text issue alongside each theme. These are the specifics — the layer worth acting on.
| Issue | Times | Calls | Sentiment | Where it came up |
|---|---|---|---|---|
| audit report export format | 1 | 1 | 0 | |
| csv export workaround | 1 | 1 | -1 | |
| on-demand report generation | 1 | 1 | +1 | |
| pdf export formatting | 1 | 1 | -1 | |
| unlimited on-demand reports | 1 | 1 | +1 |
Accounts raising it most
Internal calls carry no account and are excluded here.
Silverline Brands
Pinnacle Insurance
Comes up alongside
Themes that appear on the same calls.
Compliance
Identity & Access
Billing
Integration
Product Quality
Reliability
Incident Response
Calls carrying this theme4
| Call | Account | Date | Outcome | Sentiment |
|---|---|---|---|---|
SOC 2 Type II - Final ReviewInternal Team will submit SOC 2 Type II evidence package to auditors Thursday afternoon. | Internal | 20 Apr 2026 | Progressed | 0 |
Aegis will credit $255 for Comply v2 proration billing error | Silverline Brands | 18 Apr 2026 | Progressed | +1 |
Support confirms Comply v2 PDF rendering bug; will provide fix ETA today | Pinnacle Insurance | 8 Apr 2026 | Progressed | -1 |
Aegis demoed Comply v2; Silverline will schedule compliance lead walkthrough after April 7 GA. | Silverline Brands | 3 Apr 2026 | Progressed | +1 |