Numbers

Every figure quoted on a call, shown exactly as it was spoken. 194 claims in this window — the place to check what uptime, recovery times, or dollar amounts we have actually committed to out loud.

What was claimedAs spoken?The value exactly as it was spoken on the call, not a parsed number.MetricStated byAccountCall
Delay in policy/provisioning sync propagationfour, five hoursResponse Time?The time between an event and a response, including latency, delay, and notification time.Derek OwensCrestline WealthSupport Case #7615 - Crestline Wealth G…
27 Apr 2026
Time for dedicated worker provisioning to propagate30 to 45 minutesResponse Time?The time between an event and a response, including latency, delay, and notification time.Sarah ChenCrestline WealthSupport Case #7615 - Crestline Wealth G…
27 Apr 2026
Latency spike magnitude on Detect ingestion200msResponse Time?The time between an event and a response, including latency, delay, and notification time.Ravi GuptaInternalWeekly Engineering Standup
17 Apr 2026
Delay of Aegis Detect alert notifications20 to 45 minutesResponse Time?The time between an event and a response, including latency, delay, and notification time.Alicia MonroeSummit TrustSupport Case #6147 - Summit Trust Detec…
15 Apr 2026
Gap between event timestamp and alert-sent timestamp in Aegis payload

Falls within the 20-45 minute range reported by Alicia.

20-plus minutesResponse Time?The time between an event and a response, including latency, delay, and notification time.Gregory FiskSummit TrustSupport Case #6147 - Summit Trust Detec…
15 Apr 2026
Expected report rendering time in Comply v2a minute or twoResponse Time?The time between an event and a response, including latency, delay, and notification time.Elena VasquezForge IndustriesSupport Case #1993 - Forge Industries C…
3 Apr 2026
SOC 2 first-call latencylike 8 secondsResponse Time?The time between an event and a response, including latency, delay, and notification time.Ravi GuptaInternalComply v2 - GA Deployment Plan
1 Apr 2026
p99 latency at 50 concurrent

Exceeds stated SLO target of 15 seconds.

around 22 secondsResponse Time?The time between an event and a response, including latency, delay, and notification time.Nina KowalskiInternalComply v2 - GA Deployment Plan
1 Apr 2026
SLO target for p99 latency

Unit seconds inferred from context.

15Response Time?The time between an event and a response, including latency, delay, and notification time.Nina KowalskiInternalComply v2 - GA Deployment Plan
1 Apr 2026