Commitments & questions
Everything promised on a call and everything still owed. Dates are measured against 28 Apr 2026, the most recent call in the corpus — not today.
| Commitment | Owner | Due?The parsed date, with the phrase actually said on the call beneath it. | Action type | Account | Call | ||
|---|---|---|---|---|---|---|---|
| Set an alert so David is paged if SQL job duration exceeds six hours | David Kim | No date?No deadline was stated on the call. | engineering or configuration change?Implement, deploy, fix, configure, activate, enable, migrate, backfill, or decommission a product, system, or infrastructure, including code changes and environment configuration. | Silverline Brands | Support Case #9856 - Silverline Brand… 12 Apr 2026 | ||
| Hold off on payment of the disputed portions of the April invoice pending investigation. Implied only | No owner | No date?No deadline was stated on the call. | billing and commercial?Manage financial or commercial account work, including invoices, credits, prorations, overages, contracts, renewals, and service credits, and prepare or send commercial proposals or agreements. | Clearwater Medical | Support Case #8179 - Clearwater Medic… 10 Apr 2026 |