Pricing
Calls about pricing, packaging, and price negotiations.
Calls
1
3% of all calls
Average sentiment
+1.00
0 negative calls
Issues logged
1
1 distinct
Open questions
0
Issues raised under this theme1
The model records a free-text issue alongside each theme. These are the specifics — the layer worth acting on.
| Issue | Times | Calls | Sentiment | Where it came up |
|---|---|---|---|---|
| promotional add-on rate | 1 | 1 | +1 |
Accounts raising it most
Internal calls carry no account and are excluded here.
Trailhead
Comes up alongside
Themes that appear on the same calls.
Compliance
Onboarding
Outage
Renewal
Calls carrying this theme1
| Call | Account | Date | Outcome | Sentiment |
|---|---|---|---|---|
Trailhead to renew Aegis, add Comply on promotional rate | Trailhead | 5 Apr 2026 | Progressed | +1 |