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Detect

Threat detection product; includes detection and monitoring capabilities.

Trouble ratio?Issue reports as a share of all mentions. A high figure means this product usually comes up because something is wrong.

48%

15 issue reports of 31 mentions

Demand

1

times interest was expressed

Accounts

17

across 31 calls

Open commitments

35

promises tagged to this product

Reported issues15

Every time a problem with this product was raised on a call, with the issues logged on the same call for context.

CallAccountDateNamed asIssues on the callConfidence?How confident the model was in this classification.
All Hands - April UpdateInternal26 Apr 2026Detect
compliance reporting releaseopen release defectsoutage post-mortemreliability prioritization
High
Win/Loss Analysis - Q1Internal24 Apr 2026Detect
competitor loss reasonsloss note qualitymissing collateralpost-outage perception
High
Aegis / Bridgeport Health - Renewal FinalizationBridgeport Health23 Apr 2026Detect
acquisition seat expansionmonitoring outageon-demand audit reportsrenewal terms and pricing
High
Aegis / Brightpath Commerce - Competitive EvaluationBrightpath Commerce22 Apr 2026Aegis Detect
contract renewal riskcustomer evaluating alternative providerfalse positive volumemonitoring visibility loss
High
Support Case #3536 - Stratos Cloud LogVault Integration TimeoutStratos Cloud22 Apr 2026Aegis Detect
churn concerncircuit breaker payload thresholdevent data gapstimeout errors
High
Aegis / Blackridge Investments - HIPAA Compliance ReviewBlackridge Investments21 Apr 2026Detect
automated report schedulinghipaa audit evidence gatheringmulti-framework reportingproof of concept proposal+1
High
SOC 2 Type II - Final ReviewInternal20 Apr 2026Detect
audit evidence preparationaudit report export formatdeprovisioning log evidenceoutage documentation+1
High
Support Case #6147 - Summit Trust Detect Alert DelaysSummit Trust15 Apr 2026Aegis Detect
delayed security alertsmissing latency alertingnode cluster imbalanceundisclosed service outage
High
Aegis / Ironworks Corp - Vendor Comparison DiscussionIronworks Corp14 Apr 2026Detect
communication gapcompetitor evaluationmonitoring downtimereporting limitations
High
Identity Team - Q2 RoadmapInternal13 Apr 2026Detect
adaptive mfa betaaudit trail for compliance reportscompetitive feature pressurejit provisioning and scim fixes+1
High
Aegis / Cobalt Software - Q2 PlanningCobalt Software11 Apr 2026Detect
cloud workload growthcompetitive quote requirementcompliance reporting evaluationcontract renewal pricing+1
High
Competitive Response StrategyInternal10 Apr 2026Detect
competitor reliability positioninglate-stage competitive defenseon-demand compliance reportingoutage remediation messaging
High
Support Case #8179 - Clearwater Medical Overage Charges DisputeClearwater Medical10 Apr 2026Detect
comply report limit exceededevent replay charge disputemissing threshold notificationsunexpected overage charges
High
Detect Reliability - 30-Day ReviewInternal7 Apr 2026Detect
affected accounts and support ticketsmonitoring outage root causeregulatory documentation gaprenewal risk after incident
High
Aegis / Nimbus Platform - Comply v2 PreviewNimbus Platform1 Apr 2026Detect
dedicated migration supportfirst-wave upgrade planningmulti-framework compliance supporton-demand audit reporting+1
High

Requests and interest1

Where a customer asked about or wanted this product.

CallAccountDateNamed asConfidence?How confident the model was in this classification.
Aegis / Forge Industries - PCI DSS Compliance ReviewForge Industries9 Apr 2026DetectHigh

What we promised about this product35

Action items the model tagged to this product.

CommitmentOwnerDueTypeCall
Send Gerald the Detect post-incident review.
send artefact
Maria Santos
9 Apr 2026Past datesaid “today
ExplicitAegis / Forge Industries - PCI DSS Compliance Review
Verify event ingestion logs to identify queued replay events from the outage period and document a volume breakdown.
internal review or investigation
Marcus Williams
10 Apr 2026Past datesaid “end of day
ExplicitSupport Case #8179 - Clearwater Medical Overage Charges Dispute
Send the full post-incident review for the Detect outage to Lauren.
send artefact
Lisa Park
11 Apr 2026Past datesaid “after the call
ExplicitAegis / Cobalt Software - Q2 Planning
Complete emergency rebalance migration of Summit Trust tenant to a less-loaded node cluster
engineering or configuration change
No owner
15 Apr 2026Past datesaid “within two to four hours
ExplicitSupport Case #6147 - Summit Trust Detect Alert Delays
Send Summit Trust and their account manager a formal incident summary covering the March outage, latency root cause, remediation, and resolution
send artefact
David Kim
16 Apr 2026Past datesaid “by end of business tomorrow
ExplicitSupport Case #6147 - Summit Trust Detect Alert Delays
Add load testing suite to Jira
project tracking
Ravi Gupta
17 Apr 2026Past datesaid “today
ExplicitWeekly Engineering Standup
Add health check to circuit breaker PR before merge
engineering or configuration change
Ravi Gupta
17 Apr 2026Past datesaid “by end of day
ExplicitWeekly Engineering Standup
Send confirmed list of threat intel feeds for correlation layer, including whether FS-ISAC is included.
send artefact
Rachel Torres
17 Apr 2026Past datesaid “end of week
ExplicitAegis / Pinnacle Insurance - Detect Roadmap Review
Send details on LogVault native connector timeline.
send artefact
Rachel Torres
17 Apr 2026Past datesaid “end of week
ExplicitAegis / Pinnacle Insurance - Detect Roadmap Review
Deliver RCA document for the March outage to Ironworks Corp
send artefact
Maria Santos
17 Apr 2026Past datesaid “this week
ExplicitAegis / Ironworks Corp - Vendor Comparison Discussion
Switch Stratos's LogVault integration from batched pushes to streaming mode
engineering or configuration change
David Kim
22 Apr 2026Past datesaid “today
ExplicitSupport Case #3536 - Stratos Cloud LogVault Integration Timeout
Backfill missed Aegis Detect events to Stratos LogVault and notify Damien on start and completion
engineering or configuration change
David Kim
22 Apr 2026Past datesaid “one to two hours
ExplicitSupport Case #3536 - Stratos Cloud LogVault Integration Timeout
Send Brightpath a follow-up email today with the technical session plan, the Aegis attendees, the timeline, and the post-March engineering documentation (post-mortem and architecture change doc).
send artefact
Aisha Johnson
22 Apr 2026Past datesaid “today
ExplicitAegis / Brightpath Commerce - Competitive Evaluation
Send Damien a written incident summary covering root cause, timeline, affected data, and fixes
send artefact
Priya Patel
23 Apr 2026Past datesaid “end of business tomorrow
ExplicitSupport Case #3536 - Stratos Cloud LogVault Integration Timeout
Create a scope document for the chaos engineering run in staging
document or write up
Ravi Gupta
27 Apr 2026Past datesaid “next week
ExplicitAll Hands - April Update
File a ticket for the pipeline health dashboard in Jira.
project tracking
Tyler Washington
28 Apr 2026said “before EOD
ExplicitDetect Team - Reliability Sprint Retro
Draft a one-pager on the Detect outage resolution for sales conversations.
document or write up
Kevin O'Brien
1 May 2026said “end of next week
ExplicitWin/Loss Analysis - Q1
Arrange a dedicated Aegis Detect technical session for Brightpath with the Detect product team and the engineering lead who implemented the circuit breaker changes.
schedule session
Aisha Johnson
1 May 2026said “early May at the latest
ExplicitAegis / Brightpath Commerce - Competitive Evaluation
Conduct a chaos engineering run in staging to validate the node failure fix
internal review or investigation
No owner
15 May 2026said “mid-May
ImpliedAll Hands - April Update
Present the circuit breaker implementation as a live walkthrough at the knowledge share.
other
Tyler WashingtonNo date givenExplicitDetect Team - Reliability Sprint Retro
Pull together notes on plant floor network anomalies as a use case
document or write up
Wayne KellerNo date givenExplicitAegis / Atlas Precision - Annual Review & Renewal
Document the Q2 prioritization rationale for Detect reliability vs feature work
document or write up
No ownerNo date givenImpliedAll Hands - April Update
Kevin will provide the final post-incident report for the Detect outage.
send artefact
Kevin O'BrienNo date givenExplicitAegis / Bridgeport Health - Renewal Finalization
Have Priya connect with Aisha to get the technical session on the calendar.
schedule session
Kendra WallaceNo date givenExplicitAegis / Brightpath Commerce - Competitive Evaluation
Schedule a follow-up call with Damien and the customer success team to review Detect configuration
schedule session
Priya PatelNo date givenExplicitSupport Case #3536 - Stratos Cloud LogVault Integration Timeout
Finish the two remaining runbook sections on detection pipeline
document or write up
Sofia PetrovNo date givenExplicitWeekly Engineering Standup
Keep Sandra updated on traction of feature requests with the product team.
notify or loop in
Rachel TorresNo date givenExplicitAegis / Pinnacle Insurance - Detect Roadmap Review
Log formal feature request for in-product pipeline health status with proactive degradation alerts.
project tracking
Rachel TorresNo date givenExplicitAegis / Pinnacle Insurance - Detect Roadmap Review
Log formal feature request for entity grouping with custom behavioral baselines.
project tracking
Rachel TorresNo date givenExplicitAegis / Pinnacle Insurance - Detect Roadmap Review
Set up synthetic monitoring check using LogVault to detect alert latency and send setup documentation
engineering or configuration change
David KimNo date givenExplicitSupport Case #6147 - Summit Trust Detect Alert Delays
Monitor the tenant migration and send Summit Trust a direct update once complete
follow up
David KimNo date givenExplicitSupport Case #6147 - Summit Trust Detect Alert Delays
Set up OT security technical session with Ironworks team around manufacturing use case
schedule session
Maria SantosNo date givenExplicitAegis / Ironworks Corp - Vendor Comparison Discussion
Initiate SLA discussion with account executive and VP of Customer Success
notify or loop in
Maria SantosNo date givenExplicitAegis / Ironworks Corp - Vendor Comparison Discussion
Add a notification to the on-call runbook so Customer Success is alerted on any circuit breaker activation.
process improvement
Chris LeeNo date givenExplicitDetect Reliability - 30-Day Review
Finalize technical documentation for the 30-day review.
document or write up
Tyler WashingtonNo date givenExplicitDetect Reliability - 30-Day Review

Where it is in use

9 mentions of active use

Silverline Brands
2
Crestline Wealth
2
Axiom Labs
1
Trailhead
1
Blackridge Investments
1
Forge Industries
1
Stratos Cloud
1
Ironworks Corp
1
Cobalt Software
1
Nimbus Platform
1
Pinnacle Insurance
1
Clearwater Medical
1
Atlas Precision
1
Brightpath Commerce
1
Redwood Clinical
1
Summit Trust
1
Bridgeport Health
1

Accounts reporting issues

Ranked by how many problems they raised.

Blackridge Investments
1
Stratos Cloud
1
Ironworks Corp
1
Cobalt Software
1
Nimbus Platform
1
Clearwater Medical
1
Brightpath Commerce
1
Summit Trust
1
Bridgeport Health
1