Lauren Bishop
On 1 call in this window, owning 0 open commitments.
Coaching6
Recorded against the calls this person was on. Where several AegisCloud people attended, the same notes appear for each of them.
Strengths (4)
Lisa invited Lauren to share the full impact of the outage instead of moving straight to remediation.
She offered the post-incident review and a solutions architect session to rebuild confidence after the reliability concern.
Lisa asked about workload growth and the CloudPrime/Azure mix to shape the renewal proposal.
She closed with a clear recap of commitments and a concrete proposal deadline.
Improvement notes (2)
When Lauren mentioned procurement wanted a competitive quote, Lisa did not explore what factors would drive the decision or how Aegis could win the comparison.
Discovery?How well the rep drew out the customer's situation.CoachableAegis / Cobalt Software - Q2 PlanningLisa was not certain about the contract escalator ('I believe it's three percent') and should confirm before presenting pricing.
Their calls1
| Call | Account | Date | Outcome | Sentiment | Talk share |
|---|---|---|---|---|---|
Cobalt flags March Detect outage; Aegis will send review and renewal options. | Cobalt Software | 11 Apr 2026 | Progressed | -1 | 58% |