Daniel Okafor

Daniel directly opened the Detect outage topic and let Wayne speak without defensiveness, which kept the renewal conversation constructive.

Mike explained the technical remediation in clear, business-friendly terms, and Wayne's infrastructure team validated it.

Daniel closed with a concrete recap of owners and next steps.

Kevin asked about Redwood's ISO journey and audit timeline before recommending a next step, aligning the proposal with the CISO's Q1 2027 target.

Daniel and Kevin offered line-by-line interpretation of the baseline report and a dedicated point of contact, which addressed the customer's anxiety about interpreting compliance output.

The team converted the discussion into concrete next steps that Thomas was able to recap back accurately.

When Wayne mentioned unexplained activity on the plant floor network, Daniel immediately asked for a use case write-up but did not probe what the anomalies look like, when they occur, or whether Detect currently monitors that OT segment.

The working session was proposed as 'maybe two weeks out' without confirming Priya's or the IT team's availability; the date is not firm.

In the recap, Thomas attributed Comply v2 activation to Daniel but then said 'Kevin's team handles the module enablement', leaving the activation owner ambiguous.