Numbers

Every figure quoted on a call, shown exactly as it was spoken. 194 claims in this window — the place to check what uptime, recovery times, or dollar amounts we have actually committed to out loud.

What was claimedAs spoken?The value exactly as it was spoken on the call, not a parsed number.MetricStated byAccountCall
Duration of March outage without threat visibilitysix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Ravi GuptaInternalDetect Team - Reliability Sprint Retro
28 Apr 2026
Detect outage duration in MarchSix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Wayne KellerAtlas PrecisionAegis / Atlas Precision - Annual Review…
28 Apr 2026
Duration of the main Detect outage eventsix-hour gapOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Ravi GuptaInternalAll Hands - April Update
26 Apr 2026
Window of Detect instabilityMarch 10th through the 18thOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Ravi GuptaInternalAll Hands - April Update
26 Apr 2026
duration of threat visibility outagesix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Kevin O'BrienInternalWin/Loss Analysis - Q1
24 Apr 2026
Duration of the March Detect monitoring outagesix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Evelyn ParkBridgeport HealthAegis / Bridgeport Health - Renewal Fin…
23 Apr 2026
Duration of the March Aegis Detect monitoring outagesix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Kendra WallaceBrightpath CommerceAegis / Brightpath Commerce - Competiti…
22 Apr 2026
Duration of March outage with no visibilitySix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Damien RoweStratos CloudSupport Case #3536 - Stratos Cloud LogV…
22 Apr 2026
Duration of the March Detect event-processing incidentsix-hour windowOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Lisa ParkBlackridge InvestmentsAegis / Blackridge Investments - HIPAA…
21 Apr 2026
Duration of monitoring visibility loss in the March outagesix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Ravi GuptaInternalSOC 2 Type II - Final Review
20 Apr 2026
Duration of March outage without threat monitoring visibilitysix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Ryan CaldwellAxiom LabsAegis / Axiom Labs - Multi-Year Renewal
17 Apr 2026
Duration of March Detect outagesix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Sandra KeatingPinnacle InsuranceAegis / Pinnacle Insurance - Detect Roa…
16 Apr 2026
Duration of reduced visibility during March Detect outagesix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.David KimSummit TrustSupport Case #6147 - Summit Trust Detec…
15 Apr 2026
Detect outage duration in Marchsix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Chris LeeInternalProtect Performance - Scalability Conce…
15 Apr 2026
Duration of March outage with no threat monitoringroughly six hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Russell TangIronworks CorpAegis / Ironworks Corp - Vendor Compari…
14 Apr 2026
Duration of Detect outage without threat monitoring visibilitysix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Lauren BishopCobalt SoftwareAegis / Cobalt Software - Q2 Planning
11 Apr 2026
Detect outage period described by Aegis

The same thread cites six hours of lost visibility, but a March 10-18 window is not reconciled with that duration.

March 10th through roughly the 18thOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Lisa ParkCobalt SoftwareAegis / Cobalt Software - Q2 Planning
11 Apr 2026
Visibility loss during March outageroughly six hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Tom BradleyInternalCompetitive Response Strategy
10 Apr 2026
Outage visibility gap durationsix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Natalie SimmonsClearwater MedicalSupport Case #8179 - Clearwater Medical…
10 Apr 2026
Duration of complete loss of monitoring visibility

Call recap describes the outage as March 10 through 18; Tyler says complete blindness lasted six hours from 11 PM on the 10th to 5 AM on the 11th. Not reconciled.

six hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Tyler WashingtonInternalDetect Reliability - 30-Day Review
7 Apr 2026
Outage incident period

Tyler also states six hours of complete blindness on the night of March 10-11; the longer period is not reconciled.

March 10th through the 18thOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Tyler WashingtonInternalDetect Reliability - 30-Day Review
7 Apr 2026
Duration of March Detect outagesix hoursOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Isaac BrennanTrailheadAegis / Trailhead Marketplace - Renewal…
5 Apr 2026
Detect availability outage period in MarchMarch tenth through the eighteenthOutage Duration?The length of time a service, system, or monitoring capability was down or unavailable.Kevin O'BrienNimbus PlatformAegis / Nimbus Platform - Comply v2 Pre…
1 Apr 2026